Return and Refund Policy

 GullyBox Store Return Policy

Since most of our products are custom-made or personalized, they are non-returnable and non-refundable once approved for printing.

In case of damaged, defective, or incorrect items received, customers must contact us within 48 hours of delivery with photo evidence.

Upon verification, we may offer a replacement or partial refund at our discretion.

Standard products (non-customized) may be eligible for return within 7 days of receipt, subject to inspection.

1. Return Eligibility

• Items must be Exchanges within 5 to 7 days of purchase.
• Items must be unused, in their original packaging, and in the same condition as received.
• Shipping costs are non-refundable.
• Extra shipping charges for exchange product.

2. Non-Returnable Items

• Gift cards
• Custom or personalized items
• Items marked as final sale

3. Return Process

• Contact our customer service at [gullyboxstore@gmail.com] or [+91 8605018881] to initiate a return.
• Provide your order number and reason for return.
• Once approved, you will receive a return authorization number and instructions on how to return your item.

4. Damaged or Defective Items

• If you receive a damaged or defective item, contact us immediately for a replacement or refund.

7. Changes to This Policy We reserve the right to update our Return Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us For any questions or concerns regarding returns, please contact us at [gullyboxstore@gmail.com] or [+91 8605018881].